NEW Petzl NAO® RL
Support, Self Help, Warranty or Repair
Please pick from the self help options below or click the CREATE A SUPPORT REQUEST for assistance.
FAQ's & Forms
Support Videos Downloadable Certificates of Conformance
Product Technologies Alerts, Notices, Recalls Grey Imports Information
As of 1/4/2025 we have updated our Support form. End Users/Consumers and Retail Stores can use the same Support Form, you will be asked different questions based on your customer type. If you have a Spare Parts or Stove Service enquiry, please use this form as well.
Note: Retail Stores should ONLY complete the Dealer/Retailer Support Request form for ALL store Requests.