- Camping & Hiking
- Climbing & Caving
- Snow & Ice
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Recall of PIRANA descenders (D005AA00 and D005AA01) due to a drowning risk if the rope accidentally gets blocked in the blocking slot. Immediately stop using the descenders affected by this recall.
In certain situations, where the user lets the rope slide freely through the PIRANA to intentionally drop into the water, the rope runs quickly through the descender and can accidentally get blocked in the PIRANA’s blocking slot. The user is then stuck, and may not be able to remove the rope from this position. This situation can be dangerous, with a drowning risk, especially if the user is stuck under a waterfall or in a pool of water.
New feedback from the field since our July 2021 safety alert (modification to the Instructions for Use) led to our decision to recall the affected PIRANA.
If you have a PIRANA that is affected by this recall, stop using it immediately and return it to our local after-sales service via the contact form listed at the bottom of this notice. You will be offered a refund. Petzl will pay for the return shipping costs.
Download the PDF Press Release for this Pirana Recall
Download the Product Safety Australia Recall Notice
What should I do if my PIRANA descender is affected by this recall?
Immediately stop using your product and contact your local after-sales service for a refund via the contact form at the bottom of this notice.
I am a user, what amount will I be refunded for my PIRANA?
Your local Petzl after-sales service will refund you the suggested retail price in your country.
Has this risk caused any personal injury?
To date, we are not aware of any personal injury related to the identified risk.
When will the PIRANA be available again?
We are working on a replacement product right now. We are currently unable to give an availability date for the new product.
Where is my PIRANA’s serial number?
Your PIRANA’s serial number is located on the frame of the product.
End Users: please complete the form available HERE and the Australian Distributor will be in touch to arrange the return and subsequent refund.
Retail Stores: please visit the Spelean Australia B2B site and lodge a Support Request HERE.