· Five Ten shoes come with a One Year Warranty from purchase date. This covers faulty materials and workmanship. Wear and tear or misadventure is not covered under warranty.
· Please note that some climbers will wear through up to four pairs of climbing shoes a year depending on the amount of use, the type of surface and style of climbing the shoes are used for. To help you prolong the life of your climbing shoes here are some handy tips.
· When trying on Five Ten shoes the sizing of the shoe you start with is the same size of your street shoe and work your way through the sizes by half sizes until you find a size comfortable to your preference. If you go too small, this could be extremely uncomfortable for you and cause stresses in the shoe that may cause it to prematurely fail (which is not covered under warranty).
· One key point to making your shoes last longer is getting them resoled before they have holes through the soles or the rand. It is recommended that shoes should be resoled when 80% of the rubber is worn through. This will allow for a cheaper repair and keep the integrity of the shoe complete if the midsole is not rubbed or damaged.
· Keep your shoes away from heat sources, especially leaving them in the car. This can cause the sole and/or rand to delaminate.
· Keep your shoes out of unnecessary sunlight. This will keep UV degradation to a minium and therefore help with longevity.
· With Lace Up shoes, loosen off the laces properly before taking them off or putting them on. This will prevent overstretching and overstressing the materials in your shoes.
· Don’t walk far in them. Take them off between routes and boulder problems. Wear some approach shoes like 5.10 Mountain Masters to and from the crag.
· After every day climbing, at the gym or bouldering allow your shoes to dry and store them in a well ventilated place. This will reduce bacteria and grit build up inside the shoe and in turn help prevent the degradation of the midsole and upper due to rotting.
If you have any technical questions or warranty & repair issues please email me