Use hot, soapy water and rinse thoroughly with hot water. For tough cleaning jobs, add 1/4 cup of baking soda to 3/4 cup of water (double for Platypus 2) and shake for 30 seconds. Add 1/4 cup lemon juice, shake 10 seconds, and vent by loosening cap away from face. Repeat shaking and venting three times. Expel as much air as possible, cap bottle, and allow to soak for 20 minutes. Rinse three times with hot water. Caution: When adding lemon juice to baking soda, effervescence occurs and will cause pressure to build in a capped Platypus.
HOW DO I DISINFECT MY PLATYPUS?
To disinfect platy add 30 mL of unscented household bleach (such as Clorox Regular or Clorox Ultra) to one litre of clean water. Mix for 10 seconds. Fill platy or drinking tube with solution and leave filled over night. Rinse thoroughly and air dry.
HOW DO I BOIL MY PLATYPUS?
Lay Platypus in a pot and keep mostly covered with water. Make sure that the Platypus is not resting on the bottom or sides of the pot. Also, do not cover the pot when boiling. Watch your Platypus for pressure building up in the bottle if water inside is boiling. Do not microwave your Platypus.
HOW DO I FREEZE MY PLATYPUS?
Lay half-full Platypus on its side in freezer.
MY BITE VALVE COMES OFF TOO EASILY. WHAT SHOULD I DO?
The best way to maintain a snug fit between the Bite Valve and the drinking tube is to first remove the Bite Valve from the drinking tube. Second, cut a small section off the end of the drinking tube. Lick the end of the drinking tube and replace the Bite Valve back on the end of the drinking tube. After it dries, there should be a good friction fit.
HOW DO I PREVENT THE WATER IN MY DRINKING TUBE AND BITE VALVE FROM FREEZING IN COLD WEATHER?
Sip often to maintain flow, or do not leave residual water in the drinking tube in between drinks. Also, keep as much of the drinking tube covered as possible or inside a pack or jacket.
HELPFUL LEAKPROOF HINTS:
To avoid leakage at the elbow valve fitting of your Platypus and drinking tube system, make sure the valve is lined up with the spout and the cap is fastened as tightly as possible to the bottle/reservoir. Make sure the push-pull cap is snapped closed completely in order to avoid unexpected leakage.
If you have any technical questions or warranty & repair issues please email me