SARKEN crampons recall
If you own SARKEN crampons (any binding system, black or orange colour metallic parts):
• you should stop using the crampons
• you should ring Spelean on 1800 634 853 during 9am to 5pm weekdays
Recent customer experience has shown that the front points of SARKEN crampons are susceptible to premature wearout following heavy use. This means cracking of the metal forefoot near the front point(s), followed by possible breakage if usage continues.
Petzl has stopped sales and production of these crampons and is recalling all SARKEN crampon models because Petzl feel that the potential lifetime of the crampons should be longer than user experience has demonstrated.
Please do not return your crampons to retailers. Instead, please ring Spelean on 1800 634 853 during 9am to 5pm weekdays. We will require your name and shipping address where we can deliver a replacement product.